My New Sales Strategy? Stop Selling!

My New Sales Strategy? Stop Selling!

A few years ago I read a book called Stop Telling, Start Selling ($14.11 from Amazon). It changed how I view customer focused selling. That was before the emergence of social media (e.g. – Facebook, Twitter and LinkedIn). I have noticed what works for...

4 Ways to Improve Customer Relations

Improvements? Warren Buffet famously said, “It takes 20 years to build a great relationship with a customer. It only takes 5 minutes to ruin it.” I mostly agree; it can actually be ruined in about 5 seconds. Weather you are an entrepreneur or an...