Why I LOVE Shoe Shopping!

Why I LOVE Shoe Shopping!

My wife loves shoes. My three daughters love shoes. My sister loves shoes. Most of the women I know love to shop for shoes. It’s a group activity and team sport. This phenomenon should not surprise a lot of people. Some people are surprised when I tell them I...

The Magic of Disney – Customer Experience

Disney Trivia Disney employees are called Cast Members. Disney customers are called Guests. When working with guests, Cast Members are “On Stage”. Work done “behind the scenes” is called “Back Stage”. Walt Disney designed everything...