by Eric | Mar 5, 2018 | Customer Relationship, Strategy
A few years ago I read a book called Stop Telling, Start Selling ($14.11 from Amazon). It changed how I view customer focused selling. That was before the emergence of social media (e.g. – Facebook, Twitter and LinkedIn). I have noticed what works for...
by Eric | Feb 20, 2018 | career, Customer Relationship, Mobile Technology
Sales has become the enemy of many small to medium sized businesses. Last year I developed a new role within Scientifically Speaking called Technology Ambassadors. The goal is to let Technology Ambassadors increase market growth and visibility. The best part for these...
by Eric | Sep 12, 2017 | Branding, Customer Relationship
I used to think everyone loved Scientifically Speaking as much as I do. They don’t. I wish they did, but they don’t. My clients don’t hire me for my stunning good looks or my quick whit (thank goodness). Fortune 100 companies hire me to coach their...
by Eric | Aug 8, 2017 | career, Customer Relationship, Financial Advisor
I’ve been servicing the financial services community for almost ten years facilitating social media and mobile technology training. Attendees to my keynotes and seminars learn how to use their devices and networks to build relationships, improve communications...
by Eric | May 1, 2014 | Customer Relationship
Improvements? Warren Buffet famously said, “It takes 20 years to build a great relationship with a customer. It only takes 5 minutes to ruin it.” I mostly agree; it can actually be ruined in about 5 seconds. Weather you are an entrepreneur or an...
